This project reimagines our company’s existing Software Inventory catalogue for our web application. Leading this project alongside another designer, we took this project from concept to developer-ready high fidelity mockups.
Focus on the user’s personal inventory
A series of user interviews and live demos were previously conducted by our user researcher. I used this data to focus our design efforts.
Display a list of different software versions on the user's network
Simplify and streamline filtering to make software easier to find
Provide software recommendations from other areas of the application
Provides a tailored experience for customers based on software currently owned.
Goal: reduce confusion and errors, improve network security, improve customer retention and satisfaction.
The current software catalogue requires users to click through potentially nine tiers of categories before arriving at a software to download.
User data from the current catalogue shows that many of our users abandon the current navigation process after 4 or 5 categories, and our interviews show they often only understand what the higher level categories mean.
This streamlined version only shows categories that are relevant to our users, and maxes out at 4 tiers.
The current software catalogue requires users to click through potentially nine tiers of categories before arriving at a software to download.
User data from the current catalogue shows that many of our users abandon the current navigation process after 4 or 5 categories, and our interviews show they often only understand what the higher level categories mean.
This streamlined version only shows categories that are relevant to our users, and maxes out at 4 tiers.
Once a user clicks into a table row on the software inventory, users are brought to a Software Details page.
Once a user clicks into a table row on the software inventory, users are brought to a Software Details page.
Software Cataolgue
Software Details
Software Details
Software Cataolgue
I proposed that our users have an easy way to see how many software versions are deployed on their network. This is one of the major sources of confusion with the current catalogue.
I proposed that our users have an easy way to see how many software versions are deployed on their network. This is one of the major sources of confusion with the current catalogue.
Final Design
Other Designs Considered
Users can access tailored software recommendations for their assets from their asset inventory. The goal is to add banners to asset detail screens when there are major releases or other significant changes to software a user owns.
Users can access tailored software recommendations for their assets from their asset inventory. The goal is to add banners to asset detail screens when there are major releases or other significant changes to software a user owns.
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This project is not yet in production. Approximately 200 participants have ranked their experience with this upcoming feature as "very positive" and "high priority" when demoed at Cisco's annual technical conference, Cisco Live.
UX Co-Lead